Shelby Nauman is a leader who listens

Throughout her years of service to the Lancaster community, one simple yet powerful belief has guided Shelby Nauman from one chapter to the next with empathy.

“I feel like storytelling is the great equalizer,” Shelby shared. “Because if you see someone, and you don’t know what brought them there, you feel much more connected and willing to help and step in on behalf of another human being if you know their story.”

A native of Lancaster County and alum of nearby West Chester University, Shelby first employed the power of storytelling at WGAL—first as a videographer and then as an assignment editor.

When she began to look for a new position where she could still make an impact but with daytime hours, she joined the municipal team at City Hall. It wasn’t long until she got connected with what was then known as James Street Improvement District—now known as Lancaster City Alliance—where she worked for 14 years of her career.

“It was an amazing opportunity to be hyper focused on neighborhoods in Lancaster City and get a front seat to the work being done to invest in the city’s revitalization,” Shelby said.

As more people began moving into cities here and nationwide, Shelby, like many others, began to see a rising issue with housing. Her understanding of both the history and potential of the community stirred a new passion for ensuring everyone in Lancaster could thrive, starting with a place to call home.

Shelby joined Lancaster Housing Opportunity Partnership (LHOP) in 2018 where she was instrumental in the 2021 merger with fellow nonprofit Tabor to optimize the services the two
organizations were providing the local community.

Now known as Tenfold, Shelby stepped into the role of CEO for the organization in May 2022,
where she leads an exceptional team, still rooted in that belief in the power of story.

“I truly believe in listening twice as much as you talk,” she shared. “And I’m thankful for the mentors I’ve had who’ve listened to me and helped me find solutions by asking good questions.”

As housing affordability continues to be at the forefront of community conversation, Shelby and her team at Tenfold are committed to problem solving as they reach out to neighbors and continue providing a continuum of services for people to achieve equity housing and financial security.

Learn more about Tenfold’s programs and services at wearetenfold.org.

This is article is part of our Reach High series—sponsored by High Foundation—that introduces business and nonprofit leaders who are thoughtfully innovating with a spirit of servant leadership.

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